Did that. Both claimed ignorance... Guess it was a senior moment. ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Wednesday, November 22, 2000 8:55 PM Subject: Re: [OE] MESSAGE RULES : About the only way what you ask can be done is by someone else within your own : household. : Read my post to another person in regards to messages showing up in their Deleted : Items box. : Bob Hays : ____________________________________________________________ : ----- Original Message ----- : From: "Timothy Braswell" <[email protected]> : To: <[email protected]> : Sent: Wednesday, November 22, 2000 12:29 PM : Subject: Re: [OE] MESSAGE RULES : : : > This should help keep out these situations from a friend. She doesn't seem : > to comprehend the blanket letter I sent to all, or else she hasn't seen it. : > Now , tell me , is it possible for some one to set up a message rule on my : > computer without my knowledge? : > I found two persons' mail in my delete box not too long ago, and I don't : > remember setting the rule. : > My only guess is that I did it accidentally when testing, and forgot to : > undo.....(senior moment at 47!) : > Thanks, : > Jennifer : > [email protected] : > : > ----- Original Message ----- : > From: "Robert Hays" <[email protected]> : > To: <[email protected]> : > Sent: Tuesday, November 21, 2000 10:03 PM : > Subject: Re: [OE] MESSAGE RULES : > : > : > : > : > ==== OUTLOOK-EXPRESS Mailing List ==== : > To remove your email address from this list, visit this url: : http://homepages.rootsweb.com/~cheps/maillist.htm : > : > ============================== : > Ancestry.com Genealogical Databases : > http://www.ancestry.com/rd/rwlist2.asp : > Search over 2500 databases with one easy query! : > : : : ==== OUTLOOK-EXPRESS Mailing List ==== : To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm : : ============================== : Visit Ancestry's Library - The best collection of family history : learning and how-to articles on the Internet. : http://www.ancestry.com/learn/library : :

About the only way what you ask can be done is by someone else within your own household. Read my post to another person in regards to messages showing up in their Deleted Items box. Bob Hays ____________________________________________________________ ----- Original Message ----- From: "Timothy Braswell" <[email protected]> To: <[email protected]> Sent: Wednesday, November 22, 2000 12:29 PM Subject: Re: [OE] MESSAGE RULES > This should help keep out these situations from a friend. She doesn't seem > to comprehend the blanket letter I sent to all, or else she hasn't seen it. > Now , tell me , is it possible for some one to set up a message rule on my > computer without my knowledge? > I found two persons' mail in my delete box not too long ago, and I don't > remember setting the rule. > My only guess is that I did it accidentally when testing, and forgot to > undo.....(senior moment at 47!) > Thanks, > Jennifer > [email protected] > > ----- Original Message ----- > From: "Robert Hays" <[email protected]> > To: <[email protected]> > Sent: Tuesday, November 21, 2000 10:03 PM > Subject: Re: [OE] MESSAGE RULES > > > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > ============================== > Ancestry.com Genealogical Databases > http://www.ancestry.com/rd/rwlist2.asp > Search over 2500 databases with one easy query! >

There is a feature in OE that can cause problems along these lines, and that is the "Block Sender" feature. Folks who do not understand what this feature does can inadvertently put someone on that list, and will hence forth have all their incoming mail sent straight to the "Deleted Items" box. This list is also maintained as a separate list and will not be found in your list of rules. To find and view it, click on Tools / Message Rules / Blocked Senders List ,,,, and see if the misplaced sender is listed, if they are, remove them. If they are not on the Blocked Senders list, then examine every thing contained in the headers and body and compare to any Rules they may have set up, it is VERY easy for a well intentioned Rule to have ill results. Bob Hays __________________________________________________________ ----- Original Message ----- From: "John Stevens" <[email protected]> To: <[email protected]> Sent: Wednesday, November 22, 2000 4:33 AM Subject: [OE] messages going to deleted items folder > Can anyone sched any light on the following. > > A customer of ours is complaining that incoming messages > are going to his deleted items folder instead of his inbox. > I know that when someone sends a large messages and breaks > them up, it copies all of the split messages in the deleted folder and > then recombines it into one in the inbox but they have assured > me this is everything. Could it be that they are timing out and because they > are receiving duplicates due to them not downloading all the messages at once > that the copies are going to the deleted box. > > Comments appreciated > > John Stevens > MAM Software Ltd > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > ============================== > Create a FREE family website at MyFamily.com! > http://www.myfamily.com/banner.asp?ID=RWLIST2 >

Robert Hays, I have been using 'Blocked Sender' on spam. Has very little effect for one thing, as senders continually change the address from which they spam us. However, I am wondering about correct way to block domains, and if it really does work. For example: would like to block bigfoot.com. Which will work; entering @bigfoot.com or leaving off the @. I couldn't find very specific information about formats. I also saw something that said Outlook Express really doesn't have an anti-junk mail procedure in place. Maybe I'm wasting my time completely by using Block Sender. Have you any recommendations? Sue Alberts [email protected] ----- Original Message ----- From: Robert Hays <[email protected]> To: <[email protected]> Sent: Wednesday, November 22, 2000 6:49 PM Subject: Re: [OE] messages going to deleted items folder > There is a feature in OE that can cause problems along these lines, and that is the > "Block Sender" feature. Folks who do not understand what this feature does can > inadvertently put someone on that list, and will hence forth have all their incoming > mail sent straight to the "Deleted Items" box. This list is also maintained as a > separate list and will not be found in your list of rules. To find and view it, click > on Tools / Message Rules / Blocked Senders List ,,,, and see if the misplaced sender > is listed, if they are, remove them. If they are not on the Blocked Senders list, > then examine every thing > contained in the headers and body and compare to any Rules they may have set up, it is > VERY easy for a well intentioned Rule to have ill results. > Bob Hays

This should help keep out these situations from a friend. She doesn't seem to comprehend the blanket letter I sent to all, or else she hasn't seen it. Now , tell me , is it possible for some one to set up a message rule on my computer without my knowledge? I found two persons' mail in my delete box not too long ago, and I don't remember setting the rule. My only guess is that I did it accidentally when testing, and forgot to undo.....(senior moment at 47!) Thanks, Jennifer [email protected] ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Tuesday, November 21, 2000 10:03 PM Subject: Re: [OE] MESSAGE RULES

Can anyone sched any light on the following. A customer of ours is complaining that incoming messages are going to his deleted items folder instead of his inbox. I know that when someone sends a large messages and breaks them up, it copies all of the split messages in the deleted folder and then recombines it into one in the inbox but they have assured me this is everything. Could it be that they are timing out and because they are receiving duplicates due to them not downloading all the messages at once that the copies are going to the deleted box. Comments appreciated John Stevens MAM Software Ltd

When a new message rule is created, there are two options that cover both of your questions. For the Forward, select "Where the subject line contains specific words:", enter ,,, FW: ,,, for the rule trigger. then select the "where the message has an attachment" ,,,,,,,,,,, be sure and put the Boolean Operator OR between the two triggers. ,,,,, select the option concerning what you want to do with them ,,,,, in line 4 (Name of rule) , you can enter any name you want, you do not have to accept the one that is there. Just be aware that filtering on FW: should catch all true Forwards, it will also filter a message that contains the three characters FW: anywhere in the subject line, whether it is a true Forwarded message or not. Also I'm not sure if these filters are case sensitive or not, but if they are, you can string out the triggers to cover all variations : EXP: FW: or Fw: or fw: Under Action to take ,,, do not select the option not to download it from your server, not downloading from your server can cause your mail box to fill up and start bouncing incoming mail. Bob Hays ----- Original Message ----- From: "Timothy Braswell" <[email protected]> To: <[email protected]> Sent: Tuesday, November 21, 2000 1:09 AM Subject: [OE] MESSAGE RULES > I hope this question isn't too stupid. > Is there a way to block messages with Forwards and Attachments except for > RootsWeb Digests? > > Jennifer Braswell > [email protected] > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > ============================== > Visit Ancestry's Library - The best collection of family history > learning and how-to articles on the Internet. > http://www.ancestry.com/learn/library >

I hope this question isn't too stupid. Is there a way to block messages with Forwards and Attachments except for RootsWeb Digests? Jennifer Braswell [email protected]

What is the URL for the archives for this list? I have a question that I know was answered on this list before and I would like to check the archives before I ask for help.

Folks, please excuse the post I just sent. It was not intended to go to the list until I tested a hunch. I accidentally hit send before I could change the address to the account that was affected. My hunch was correct. I gave my self a big V-8 slap...I had been gleaning and deleting from my send box, not my inbox. the counts were correct in both. As you can see, I have mucho, mucho post to clear file, and delete.... My apologies. Jen in AL ----- Original Message ----- From: "Timothy Braswell" <[email protected]> To: <[email protected]> Sent: Thursday, November 16, 2000 12:14 AM Subject: [OE] Missing mail : The strangest thing just happened to my e-mail... : I came home to read and clear out, and found two posts. one from a cousin, : and another with a mysterious looking sender with the subject: your son. : Thinking that it might be a virus/worm, I ran a check and no virus was : found any where on my system. Okay. : I read the post and it was just a reply to a statement I had made about him on a : list. : While dialing my internet connection, the windows froze, and I did some : thing...(stml)...either restarted windows by going through start, or managed : to exit outlook and begin it again. No problem there. : However, when I came back to my inbox, it only included a count of 583 : posts...I had about 2286 that I had been gleaning. I scrolled through those : I had not deleted yet, and don't have any breaks in dates, ...: : : Jennifer S. Braswell : : : : ==== OUTLOOK-EXPRESS Mailing List ==== : To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm : : ============================== : Visit Ancestry's Library - The best collection of family history : learning and how-to articles on the Internet. : http://www.ancestry.com/learn/library : :

The strangest thing just happened to my e-mail... I came home to read and clear out, and found two posts. one from a cousin, and another with a mysterious looking sender with the subject: your son. Thinking that it might be a virus/worm, I ran a check and no virus was found any where on my system. Okay. I read the post and it was just a reply to a statement I had made about on a list. While dialing my internet connection, the windows froze, and I did some thing...(stml)...either restarted windows by going through start, or managed to exit outlook and begin it again. No problem there. However, when I came back to my inbox, it only included a count of 583 posts...I had about 2286 that I had been gleaning. I scrolled through those I had not deleted yet, and don't any breaks in dates, could I have accidentally hit the shift button and deleted? or could my anti-virus program have done it, or what? My other lists don't seem to be affected. I just upgraded my anti-virus this evening. I am not all that concerned about what I lost... Jennifer S. Braswell

welllllllllllllll. I just thought I would remove them and hope they have stopped. If not , I'll just send them to a spam list, or block them again. Just want to avoid unnecessary aggravation. Looky at new addy! Jennifer My front yard currently looks like a rice paddy! ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Thursday, November 09, 2000 5:50 AM Subject: Re: [OE] duration of blocked senders : WELLLLLLLL Jennifer ,,,, about the only way to answer that question is ,,,, as long as : you need them. : If you would just like to get rid of the ones you no longer need ,,,, then delete all : of them and start over as needed. : Bob Hays : : ----- Original Message ----- : From: "Timothy Braswell" <[email protected]> : To: <[email protected]> : Sent: Wednesday, November 08, 2000 10:32 PM : Subject: [OE] duration of blocked senders : : : > I was wondering... : > I have recently accumulated quite a list of blocked senders. : > How long should I keep them there? : > : > : > Jennifer S. Braswell : > [email protected] : > : > : > ==== OUTLOOK-EXPRESS Mailing List ==== : > To remove your email address from this list, visit this url: : http://homepages.rootsweb.com/~cheps/maillist.htm : > : > ============================== : > Join the RootsWeb WorldConnect Project: : > Linking the world, one GEDCOM at a time. : > http://worldconnect.rootsweb.com : > : : : ==== OUTLOOK-EXPRESS Mailing List ==== : To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm : : ============================== : The only real-time collaboration tool that allows you and other family : members to create a FREE, password-protected family tree. : http://www.ancestry.com/oft/login.asp : :

WELLLLLLLL Jennifer ,,,, about the only way to answer that question is ,,,, as long as you need them. If you would just like to get rid of the ones you no longer need ,,,, then delete all of them and start over as needed. Bob Hays ----- Original Message ----- From: "Timothy Braswell" <[email protected]> To: <[email protected]> Sent: Wednesday, November 08, 2000 10:32 PM Subject: [OE] duration of blocked senders > I was wondering... > I have recently accumulated quite a list of blocked senders. > How long should I keep them there? > > > Jennifer S. Braswell > [email protected] > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > ============================== > Join the RootsWeb WorldConnect Project: > Linking the world, one GEDCOM at a time. > http://worldconnect.rootsweb.com >

I was wondering... I have recently accumulated quite a list of blocked senders. How long should I keep them there? Jennifer S. Braswell [email protected]

Thank you so much for the explanation. I spent yesterday sending headers to my ISP... every one that came through my computer for each address...we have five!...tee hee hee. I e-mailed support and told them what was happening and that I would send them the headers for examination. After the five-day down time last week, and another "bounce" problem that has been unresolved for several months, I let them know that I was disappointed in the decline of support quality I had recently observed, and would continue to send each header until the situation was resolved..... I stayed busy...the situation seems to be resolved, now, but I still haven't heard from them. They are growing, but I don't think I can cope with their growing pains much longer...I have already been through growing pains with my son (now 11 days shy of 17!)... Not all of the messages I received empty were RootsWeb related, but most were because RootsWeb is the major source of my e-mail. My son received a few, as did my husband, and they don't subscribe to any RootsWeb lists. {I am also known to them for requesting that sites be blocked /unblocked from time-to-time, which they have been very faithful to accommodate as they can.} I spent the rest of my time researching ISPs... I do believe that my other bounce problem may have resolved, too. when I came home from my husband's class last night, I had a post from a cousin i had been trying to reach for several months along with some other e-mail contacts. Praise GOD! I had been sending complaints and headers about that problem, too. If you think you can suggest a good reliable ISP that will filter trash without being "buggy", I will send you a list of "perks" I am investigating. I have been keeping my eyes and ears alert to everything I see, and am trying to narrow my choices. Again, I truly appreciate your help. Jennifer Braswell learning more each day... [email protected] ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Friday, November 03, 2000 2:21 AM Subject: Re: [OE] Sample headers from missing posts : It is very plain that your ISP has a very screwed up mail server, and until they admit : it and fix it, we can beat OE to death and still not accomplish a thing. Your ISP's : mail software is making a halfhearted attempt to handle the message and for some : reason just quits or filters out the remaining part of the message.

It is very plain that your ISP has a very screwed up mail server, and until they admit it and fix it, we can beat OE to death and still not accomplish a thing. Your ISP's mail software is making a halfhearted attempt to handle the message and for some reason just quits or filters out the remaining part of the message. It is apparent from what you do get that these blanks are bounce messages from RootsWeb and your ISP does not want to deliver them intact. What you should get in the body would be in two parts, the first part at the top would be the original bounce information from the ISP that bounced the message and giving the reason why it was bounced. The second part is the original headers that was in the message when it bounced. ,,,,,, Then when you go to the message Properties you can extract the second set of headers generated when RW sent you the bounce notice. I took the following from your ISP site: Filtering Philosophy One of the unique features of Integrity Online is that we filter objectionable material. We do that through two different systems. First, we block searches for inappropriate words, and secondly, we block access to inappropriate sites. We believe you will find the filter to be very effective ,,,,,,,, end quote More than likely your ISP also filters viruses & spammers, and believe it or not, RW ends up on a lot of lists as being a spammer due to the very large volume of mail they send out. You are going to have to have it out with your ISP as to why they will not deliver mail from RW intact, specifically, the bounce notices. Bob Hays

(SMTPD32-5.05) id A80DF413024A; Wed, 01 Nov 2000 02:45:01 -0600 Received: (from [email protected]) Status: U Received: from lists5.rootsweb.com [63.92.80.123] by mail.integrityonline10.com with ESMTP (SMTPD32-5.05) id ABEBB7BC0070; Wed, 01 Nov 2000 08:42:51 -0600 Received: (from [email protected]) Above are three separate headers from posts that I have received this week. The messages boxes were empty. I have also received at east 25 empty posts with absolutely no info as well. I have also contacted support for my ISP, and have heard zilch... Can some one advise me about any other steps to take? These are aggravating , and time consuming. I ama RootsWeb listhostess, and I am concerned about how this will affect my reputation as a manager. Jennifer S. Braswell Luke 2:30-32 [email protected]

It is probably premature but it is beginning to look like the problem is at your ISP or some other mail relay point. From what little info. you have sent me I see from the blank messages that both the Sender and recipient use the same ISP. I assume that all your other mail is displayed as they should, and this tells you that the problem is more than likely not in your machine. There are cases where not having OE set up properly can cause mail to display in weird ways, such as receiving an email in a foreign language and you are not set up to handle it, or someone Replies to a message and don't have the option set to use the same format as the received message, or the option to "Include the original message" in Replies is not set (if the replier fails to type in something, a blank message will be sent). In the meantime, try to collect more clues: 1. Are the blanks in HTML or Plain Text format ,,,, or both 2. Are the blanks New Mail, Replies or Forwards ,,,, or all three You might also call your ISP support and tell them you are receiving blank messages with partial or no headers and ask them if they are having problems with their mail server. Waiting for more info. Bob Hays _____________________________________ ----- Original Message ----- From: "Timothy Braswell" <[email protected]> To: <[email protected]> Sent: Monday, October 30, 2000 1:17 PM Subject: [OE] absolutely nothing in the messages npw > There isn't even a header to look at... > > The empty ones with some header info were not all from the same source. > > Jennifer S. Braswell > Luke 2:30-32 > [email protected] >

There isn't even a header to look at... The empty ones with some header info were not all from the same source. Jennifer S. Braswell Luke 2:30-32 [email protected]

About the only thing I have come up with is a shot in the dark, you may need to replace ,,,,, Mshtmler.dll ,,,, which is in your C:\Windows\System folder. The extraction process from your original install disk is not a simple thing and you would not get the most current version. The simplest way to do it is for me to send it to you as an attachment. If you would like to try this, contact me in private. Bob Hays ----- Original Message ----- From: <[email protected]> To: <[email protected]> Sent: Saturday, October 28, 2000 3:05 PM Subject: [OE] Blank Screen > I downloaded and installed Internet Explorer 5.1 (?) two days ago..A > problem occurred shortly after when I started to compose an e-mail..The > cursor would move as I typed but no letters appeared..I decided to > e-mail myself to see if there were in fact any words in the body of the > message..I just hit some random letters and sent it..The spell check > worked as it indicated a misspelled word..The e-mail was blank when I > received it.. > I shut down and restarted the computer.. Opened Outlook Express again > and everything worked fine..Now, after a dozen or so e-mails, it has > happened again.. > Anyone else experiencing this?.. > Thanks.. > Claudia.. > (Windows 98) > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > ============================== > Search more than 150 million free records at RootsWeb! > http://searches.rootsweb.com/ >