Ancestry has always contacted me first. This past year, they contacted me BOTH by e-mail and by phone. Perhaps some of you changed your e-mail address and didn't give them the change. Then they tried to contact you by phone, but you don't answer blocked calls or have privacy manager OR your phone number changed -- so they cannot get in touch with you. No, they still shouldn't have charged your card, but just wanted to mention other things that might have happened........ Brenda Van Dyke [email protected] ----- Original Message ----- From: <[email protected]> To: <[email protected]> Sent: Friday, December 20, 2002 9:59 AM Subject: [OHVINTON-L] Word of warning to all about ancestry.com > Back in MAY of this year - 2002 - Ancestry charged my credit card with > another year of service [[ without my approval ]]. I did NOT request it > . This is not a minor charge with the census cost also . I called the card > company and requested it be on disput since I did NOT reorder the service . > It has not been that beneficial for me to use their service . Update --> > the charge still has NOT been taken off my charge . So just to let you > newbies know - if they have youre credit card number they will keep > charging you each year and will NOT refund if you dispute it ! Let the > buyer beware when they have youre credit card number ........... I closed > mine so they cant do it again --- > > > sheri > >