Thanks so much to all of you who responded to my difficulty with the "Snow White" message. Yes I do have virus protection. I never open attachments from people I don't know and I especially haven't opened this one. I also don't open forwarded messages, even from people I know, if they are forwarding messages that make the rounds. Thank you again for your kindness. Cathy Martin ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/tagj.