RootsWeb.com Mailing Lists
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    1. Genealogy.com
    2. Hi all, Just had an unpleasant transaction with genealogy.com and wanted to pass it along if anyone is a subscriber. I got my credit card bill and saw that my subcription had been renewed for another year with no notification to or from me. When I called to have it cancelled and my account credited, I was told that according to the service agreement, I only had 5 days after the billing to cancel. Considering that my bill did not get processed until 15 days after this billing -- I was past the cancelation date. I have now cancelled for next year but cannot get my $99 refunded for this year. Seems like a scam to me -- don't notify people and then charge their credit cards knowing that it will take more than 5 days to reach them. Anyway, buyer beware. IF you have a subscription to this organization and if you are thinking of cancelling it -- DO IT NOW. You will be paid up till the end of your subscription but they won't be able to take advantage of you for another year -- like ! me. At least ancestry.com contacts you about subscribing for another year of service which is how you would think any reputable organization would be. Anyway, learn from my mistakes and take care all Marilyn

    04/18/2005 07:01:10