I had a really big problem with Ancestry.com. I signed up for the free 14 day trial, and called the 800 number 2 days later and canceled it. I got a confirmation number and everything. Well, a few months later, I statrted getting over draft chrges from my bank. It is 30 dollors for every over draft, and 6 dollors a day for every day it is over drawn. I couldnt figure it out, and i keep very excellent records in my check book. I fianlly went to my bank and asked for a computer read-out and here, the darn thing never got cancelled, it automatically got renewed.!!!!!! By then, my bank had closed my account!!!! I called ancestry again, and you know, they never did make it right.I got the same confirmation number as they had given me before, andf they promised they would put the money back, and even told me they could see on thier records where , yes, I had indeed called and cancelled, but they couldnt figure out why it kept deductig the money from my bank acount. It was 79.?? a ! month they were taking out too! Guyrossjr@aol.com wrote:Subscription to Genealogy.com and Ancestry.com When I subscribe to either of the above services, I ask the representative how long do I have to cancel, if I decide to do so. They tell me the rules. I then tell them, before I give them my credit card information, that I want them to make a notation that my service will not renewed and that they have put a stop date for cancellation on the subscription. I am not interested in their subscriptions for $199. or $99. I normally get just one of the subscription, like Historic Newspapers, etc. I ask that they confirm this by e-mail which they have done. I then check back and look at my subscription to make sure that they have done this. Make sure you get the representative name and number. I think that they have a location number also. I do it this way after a friend of mine had the subscriptions renewed automatically. Roberta ==== OHSHELBY Mailing List ==== Check out Shelby County, OHGenWeb page at http://www.rootsweb.com/~ohshelby/mnpg.html ============================== Census images 1901, 1891, 1881 and 1871, plus so much more. Ancestry.com's United Kingdom & Ireland Collection. Learn more: http://www.ancestry.com/s13968/rd.ashx --------------------------------- Do you Yahoo!? Yahoo! Mail - You care about security. So do we.