I had a similar problem with ancestry.com so just beware of all subscription genealogy programs. Connie Brubaker ----- Original Message ----- From: <gneolog@aol.com> To: <OHSHELBY-L@rootsweb.com> Sent: Monday, April 18, 2005 12:01 PM Subject: [OHSHELBY] Genealogy.com > Hi all, Just had an unpleasant transaction with genealogy.com and wanted > to pass it along if anyone is a subscriber. I got my credit card bill and > saw that my subcription had been renewed for another year with no > notification to or from me. When I called to have it cancelled and my > account credited, I was told that according to the service agreement, I > only had 5 days after the billing to cancel. Considering that my bill did > not get processed until 15 days after this billing -- I was past the > cancelation date. I have now cancelled for next year but cannot get my $99 > refunded for this year. Seems like a scam to me -- don't notify people and > then charge their credit cards knowing that it will take more than 5 days > to reach them. Anyway, buyer beware. IF you have a subscription to this > organization and if you are thinking of cancelling it -- DO IT NOW. You > will be paid up till the end of your subscription but they won't be able > to take advantage of you for another year -- like ! > me. At least ancestry.com contacts you about subscribing for another year > of service which is how you would think any reputable organization would > be. Anyway, learn from my mistakes and take care all > Marilyn > > > ==== OHSHELBY Mailing List ==== > Check out Shelby County, OHGenWeb page at > http://www.rootsweb.com/~ohshelby/mnpg.html > > ============================== > Search the US Census Collection. Over 140 million records added in the > last 12 months. Largest online collection in the world. Learn more: > http://www.ancestry.com/s13965/rd.ashx > > >