For those of you who are also having trouble with FTM, I haven't seen a solution so will tell you how I solved the problem. I went to 'questions and answers' on FTM and it said to turn off the computer. If that doesn't work (which it didn't for me) here is what it told me to do and I no longer am having trouble except that I have one more step to take when I first turn on my computer. "When starting the program, I get the message, "An error has occurred in OLE2NLS.DLL. Please try reinstalling OLE." How do I fix this? Answe:r It appears that this Microsoft problem was addressed in the Windows Millennium Edition (ME) and by installing or upgrading to that operating system, this error message is no longer an issue. For earlier versions of Windows, try the following: Verify Windows Regional Settings Click Start then Settings and then Control Panel. Double-click on the Regional Settings icon. Click the Regional Settings tab. If English (United States) is not chosen, select it from the list. Choose OK and allow your computer to restart. If English (United States) is selected check to make sure that there are not multiple instances of English (United States) on the list. It there are, restart your computer and then come back to this list and make sure that only one English (United States) is shown in the list and that you select it. If the above changes works but the next time you start your computer you again receive the same error message, try the following. Go to Regional Settings in the Windows Control Panel. Right click this icon, select Shortcut, and agree to have it placed on your Desktop. Go to your Desktop, right-click your mouse on the icon and select Cut. --------------------------------- Do You Yahoo!? Yahoo! Tax Center - online filing with TurboTax