Dianna, To get the FREE Heritage Quest from Columbus library you just go to the web site for the Columbus Metro Library and sign up on the internet for a library card, they replied to me the same day and on a sunday no less, then once you receive your card you have FREE access to Heritage Quest, youll have to search the site a little to find it but its ther, its wonderful and best of all FREE. the only requirment is to be resident of OHio. Crystal