This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/rw/5RB.2ACE/794.1.1 Message Board Post: I'd love to exchange information. My only problem is that there is something wrong with my email - even my ISP can't believe it will not work. I can receive email, but anything I send out goes into "cyberspace" and never reaches it's destination. (I'm struggling with how to correct this, they tell me my only option is to "loose everything I have saved" and to download all programs again. I would, but I've got so many photos, etc. that I hate to lose. It wouldn't be so bad if I could save the info by burning a cd, but whatever is wrong has affected the burner as well). I would be able to receive your emails at this time, just unable to respond. My email address is [email protected] . I would love to see what information you have been able to locate.