Have often heard of computer crashes, but not a mail account. Last week my other Juno account just wouldn't open, and so those 1000s of saved in folders messages are gone. From this I now know that "back up" includes e-mail messages. It seems I'm starting from near scratch, dang it anyway. :-( Over time I have corresponded with several of you "folks", so please note my new address. [email protected] Evelyn in Colorado