This is a Message Board Post that is gatewayed to this mailing list. Author: BobNY Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/localities.northam.usa.states.newyork.counties.kings/16654.2.1.1.1/mb.ashx Message Board Post: Stacey wrote: "I'm sure Family History Library has scheduled additional volunteers to work." ================== Apparently the additional volunteers are new to the process. I received the following after first receiving a request for more information that was already in the e-mail, then a "not found" response for that same cert: I believe the fault was ours. As you probably know, since we went to e-mail our requests have multiplied greatly. We have inexperienced people trying to help us and one of them did your case. I am going to ask that someone check again. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.