My apologies - I misread and thought you had the cert number. Since I've made the mistake of using the index film number myself I thought I had a solution for you :-) Perhaps if you posted the name, location and date we could work on it a little better for you. Donna In a message dated 7/27/2011 5:13:22 P.M. Eastern Daylight Time, gailjmom@gmail.com writes: Donna - I don't follow you? If I only have a name location and date, don't I first need to go to an index to get a cert number? Gail Sent from my AT&T iPhone. Gail Schinnerer Jorgensen On Jul 27, 2011, at 14:02, Coolehane@aol.com wrote: > Gail, is it possible you are giving them the film number for the index? > You need to go to Vital Records category, not Index, and get that film > number. > > Just a thought, Donna > > > In a message dated 7/27/2011 4:58:48 P.M. Eastern Daylight Time, > gailjmom@gmail.com writes: > > Thanks for the reply. I am sorry I was not clear. I do know how to find the > film for the index. How to do it is where I am confused. I listed the film > no, the person, the date and location of the event. I was expecting to > receive cert number. I know my info is correct and that they are > there because I found them in a listing on family search. Does this make > sense? I am listing the request on the photoduplication form from FHL - in > the middle section. > Gail > ------------------------------- To unsubscribe from the list, please send an email to NYC-ROOTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message