Date: Tue, 21 Oct 2008 17:57:21 -0700 From: "Pat B." <patandal@pacbell.net> Subject: [BKLYN] Census To: <nybrooklyn@rootsweb.com> I have (after many years) think I have found myGGM. In a census at Family Search. I am ususally pretty good at enlarging things so I can read them. For the life of me I cannot get this page to a readable status. Can anyone tell me what I am doing wrong or give me a clue. Pat CA -------------------------------------------------------------------------- Pat, I recently went to the new version of Family Tree Maker, I believe that they have joined up with Anc.com. When I went to the census program in Anc.com, which I have used extensively in the past several years with excellent results, I could still bring up the various pages of the census, which were not exactly in the same space on the page, but could not bring it up to print correctly on the page. The page came up mostly on the Left side with about a 3 inch blank space remaining on the right side of the page. I could tell also that some of the typed info on the Left side was cut off as well. It was very frustrating. After a rather lengthy phone conversation with one of the "reps", he said that he couldn't understand why my page was coming up the way it was, he was stumped! Not only that, he finally told me that maybe I should get a computer technician to come in and see if he could remedy the problem. He said he had never had anyone tell him about this problem and didn't know how to fix it. On his end he said the page was displaying properly. Well, I am still very upset and disappointed with their tech support. I really don't quite know what to do about it. Just wanted to email the list and see if anyone else has had this problem. Joy E. Bold Joy Bold