Hi Bill, I also had problems when I first started sending in submissions, but the problem was with the address I was trying to send to, NOT with Rootsweb!! I was copying and pasting the address from my address book, which has SEVERAL list addresses in it, and occasionally, I'd copy the semicolon at the end of the address, which makes the address invalid!! I have never had Rootsweb themselves send me a reply, as it's a huge organization with THOUSANDS of members!!! I understand the effort that goes into transcribing, and if you feel you would rather spend your time on other things, I'm sure everyone will understand....or they SHOULD anyway!!!! But if not, then you might want to start sending your submissions using the "reply" button on a submission received from the list, since that address MUST have worked!!! Just remember to delete out anything in the body of the reply before you type in your submission, and to change the subject line to read YOUR submission rather than the original!!!! One other thought is....do you have more than one screen name that you use???? Because I do, and the ONLY screen names that you can send e-mail to Rootsweb lists from, are the address(es) you are subscribed to a particular list under!!!! I made THAT little mistake too!!!! I TRIED to keep my surnames separated under specific screen names, and the next thing I knew, I was trying to send replies to lists that I was NOT subscribed to with that particular screen name!!!! It got SO confusing that I finally unsubscribed from all my mailing lists under various screen names, and then subscribed to them all again under just this screen name!! Outsmarted myself on THAT one!!!! THANKS for all your hard work! Joan

Just one other thought, too -- I had a couple of transcription submissions bounce because I'd forgotten to check and make sure my outgoing email was sent to "plain text"; I was using a program that automatically reverted to HTML every time. Changed to one I could set permanently to plain text, and no more problems. Nan