Dick Eastman referred to *a site,* but not by name. This was around last Wednesday. Those responding took guesses at what site he meant, then bemoaned the imagined sites. Actually, the responses bordered on humorous. LDS/Family Search has a wider expanse of indexed records then ever before and of course someone had to detail their dissatisfaction. It seems that some searchers expect to plug in a first and given name then be directed to complete "tree" of five or so generations. Responders complained about 5-8 sites! They should have been around in the good ole early days online, when you could barely locate any woman, and were directed to search for related men aka Heads of Households. Better yet, when searched using dial up! Then, it could take you two hours to completely transcribe one family in one census. Barb -----Original Message----- From: Joan Parker [email protected] I so agree we owe them a big thank you and I agree too with your comments. It's a disaster worse than when Ancestry changed from FTM version 16 to 2008 (don't remember if that was the year when they totally created at whole new FTM and it was so hated.) People bought it and returned it in droves. I didn't make the switch till 2012 and now use 2014. I also found as you did on the EI site that what you did once sometimes you couldn't do again, and what worked for one poster didn't for another. I was able to change my password, but don't remember the steps, probably went into my profile. Hopefully with enough feedback to the EI people it might bring about a change, but in the meantime, they certainly didn't do themselves any good trying to make this a bigger money maker ex: $29 for the certificate, outrageous. Interesting that there has been nothing on Eastman's about this or Ancestry Insider, unless I missed it as of this writing. Has anyone seen anything on those two sites about this fiasco? ​Joan Parker Immediate Past President JGS of Greater Miami, Inc. Searching: GOLDBERG/GOULD, GOODSTEIN/GUDSTEIN, BERGER, JAGODA/YAGODA--Lipno and Plock, Poland-Russia; Galveston, TX; Bronx and Brooklyn, NY. PARKER, PINKUS/PINCUS, WINOGRAD, ROSEN, (GERSHO-BEROVNA?)--Brest (Litovsk), Belarus; Grodno, Russia; Bronx and Brooklyn, NY. WEISS, NEIBERG, DEL PINO--Brooklyn, NY. GELFAND, KATZ, TROCK, KRITZOF-- Berezin/Bresin, Kodima, Minsk, Belarus; Bronx, NY; Miami and Miami Beach, FL. On Sat, Sep 13, 2014 at 8:21 AM, [email protected] via <[email protected]> wrote: Good Morning, First off, I would like to offer kudos to Joyce, Marie, Mary and all others that have aggressively taken the Ellis Island (EI) folks to task over what has transpired. Thank you for trying to help all of us that have used this site in the past and have created 'saved searches'. Once I saw the first msg go out, I also tried logging in but had no success. I used the EI contact list to send them an email listing my concerns. Within 45 minutes I not only had a reply but a new crazy alpha password that I cannot change. After logging, I was just amazed at how user unfriendly this site has become. I've read all the emails that I receive and have tried all of the suggestions - some with success and some where I just have not seen the same things others have. For example, on my first search I do not get the four images with up/down arrows. I tried saving that search - but can't find where it is saved. Yes, it says saved in 'My Profile'....but when looking there, th! ere is nothing. When I try to 'resave' the search, it says....search saved in My Profile. Very frustrating. I am very upset that most of my previously saved searches will no longer be available. Additionally, I do not use Facebook. Will not use Facebook. If EI is going to post responses or provide answers to problems, I feel they should utilize the forum they have created and stick with the EI site. Thanx again for all the comments that have been posted. Jack C in Florida ____________________________________________________________