A week from today I will be starting a three month long trip that will take me to PA, NY, DC, MA, CT and Ireland. While I will have my laptop with me, I won't be on line as often as when I am home. At best, I'll be able to check the lists and my email once a day but at times it might be less so I would like to give a short tutorial on how to troubleshoot some of your mailing list problems you may encounter and if you can't reach me quickly this my help you to solve your problem(s). Today I received and email from someone who said she hadn't received any emails from a particular list for a few days...okay, to solve this problem, you need to know was the list just slow or was something wrong with her subscription to it? Here's two ways to check: 1. Go to the lists archives and see if any emails have been posted to the list that you have not received. Use the browse function and then sort chronologically. If there has been messages posted that you haven't received, check to see if you are still subbed to the list, see #2. 2. Go to Rootsweb's Password Central and request a list of all the mailing lists that you are subscribed to. Suppose you try to unsubscribe from the list and it doesn't work or you get a message that you are not subscribed to the list but you continue to receive mail from it: 1. If you sent the unsubscribe message to the list, it won't work. 2. Do you belong to the L version and trying to unsub from D or do you belong to D and trying to unsub from L? 3. Did you forget to add 'request' to the email address. 4. Do you have more than one email address, and trying to unsub with the one that is not subbed to the list? You sent a message to the list, and it did not post: 1. Did you use the correct address? 2. Did you include 'request' in your address? This is only used to sub and unsub, not post. 3. Did you send it to 'D'? All member both L and D subscribers, use L to post messages. 4. Do you have more than one email address and you sent it with the one that is not subbed to the list? Here are some Rootsweb mailing lists websites, that I suggest you bookmark: The index of all the Rootsweb mailing lists. Each list has it's own webpage, where you can email the listowner if you don't know her/his name and email address. At the webpage you can also, subscribe or unsubscribe to the list and access the lists archives through browse and search functions. If you click on 'browse', you can look at the list's messages by month. Once you click on the month, you will get all the titles of the messages posted that month, at the top you can set your view for chronological order, by date. If you click on 'search', you get to search on your key word(s) by year. http://lists.rootsweb.com If you can not find our mailing list, please write to the list and I'll be happy to show you how to find it. By writing to the list, everyone will learn. The password central is another good place to bookmark. Here is the place where you can find what lists you are subscribed to: http://passwordcentral.rootsweb.com/ Where is says, 'E-mail address with which you registered for any of the below:' put in your email address (if you have more than one, you will have to repeat the process for each one). Then go to 'Mailing Lists:' and click the box that says, "To which lists am I subscribed?' You will then receive, to the email address you inserted in the box, all the lists that are subbed to that address. If you lose this link, go to the Rootsweb home page (http://www.rootsweb.com), under Help, you will find a link for 'Password Central'. I hope the above helps. If you have anymore questions, about mailing lists, please feel free to email your questions to the list. I have a week to fully explain how you can help yourself, in case it takes more than a day or two to reach me. I also want to thank all of you for your input and your unselfish contributions in helping others and myself to make this list so much fun to be the listowner. -- Pat Connors, Sacramento CA, listowner http://www.connorsgenealogy.com Professional Genealogy Research All outgoing mail virus free, scanned by Norton 2002