I, too, have had trouble with FTM 16. I just bought it three days ago and have yet to open the extra CD's that come with the program. I have contacted the website help, but have not heard from anyone yet. Has anyone had this issue and been able to resolve it? I am pretty savvy with technology, but am baffled by this glitch. Thanks, Barb Gosse -------------- Original message -------------- From: "Kevin Podgursky" <kpodgursky@gmail.com> > Hi Bob, > > I don't experience this with a file of about 10,000 and FTM 16. > > Kevin > > On 7/4/07, Bob Hegerich wrote: > > Hi All: > > > > This morning, for the umpteenth time, my copy of FTM V16 announced that my > file had been corrupted and that I should revert to a backup file. As always, > the problem was diagnosed by the FTM File Fixer as a missing FACT0 (or some > such) for individual #whatever. > > > > For over a year, the problem has consistently occurred whenever I try to use > the Master Source Editor to merge two or more sources, but now it has taken to > occurring at odd intervals whenever I do simple things like change someo ne's > name and then quickly move to a new person. I suspect it is a timing problem > that is probably associated with the fact that there are over 94,000 people in > my file, but I have no solid evidence as to what causes this instability. > > > > I have contacted FTM support a number of times about the problem, but they > apparently have no clue as to what is causing it and, from their response, give > me the distinct impression that they have no interest in solving it. > Fortunately, their File Fixer software is able to isolate and precisely identify > the problem, which can then be fixed (manually) in the repaired file that the > File Fixer generates. So the only real loss, at least for me, is the time it > takes to ID and repair the problem. Which brings me to the point. > > > > The reason for this note is not to bad-mouth FTM, which I am otherwise quite > happy with, but to inquire if this problem is unique to me, or whether others > have experienced the same thing? > > > > -----Bob H---- > > ---------------------------------------- > > Basic List Commands: > > > > 1. To post to the list > > Send a message to: > > NOVA-SCOTIA-L@rootsweb.com > > > > 2. How to unsubscribe > > a. List mode: Send a message to NOVA-SCOTIA-L- > > request@rootsweb.com that contains only the word > > unsubscribe > > > > b. Digest mode: Send a message to NOVA-SCOTIA-D- > > request@rootsweb.com that contains only the word > > unsubscribe > > > > 3. How to subscribe > > Send an email containing only the word > > subscribe > > to NOVA-SCOTIA-L-request@rootsweb.com > > > > 4. How to change to Digest mode > > a. Unsubscrib e from List mode (2.a. above) > > b. Subscribe to Digest mode > > Send an email containing only the word > > subscribe > > to NOVA-SCOTIA-D-request@rootsweb.com > > ------------------------------- > > To unsubscribe from the list, please send an email to > NOVA-SCOTIA-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > > > > > -- > http://freepages.genealogy.rootsweb.com/~podgursky/ > ---------------------------------------- > Basic List Commands: > > 1. To post to the list > Send a message to: > NOVA-SCOTIA-L@rootsweb.com > > 2. How to unsubscribe > a. List mode: Send a message to NOVA-SCOTIA-L- > request@rootsweb.com that contains only the word > unsubscribe > > b. Digest mode: Send a message to NOVA-SCOTIA-D- > request@rootsweb.com that contains only the word > unsubscribe > > 3. How to subscribe > Send an email containing only the word > subscribe > to NOVA-SCOTIA-L-request@rootsweb.com > > 4. How to change to Digest mode > a. Unsubscribe from List mode (2.a. above) > b. Subscribe to Digest mode > Send an email containing only the word > subscribe > to NOVA-SCOTIA-D-request@rootsweb.com > ------------------------------- > To unsubscribe from the list, please send an email to > NOVA-SCOTIA-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message