Talking of automatic voice mail, When I contact my current account bank which is Alliance and Leicester, Girobank the drill goes like this: -. Dial bank's tel. number, wait for voice to say 'please press star key' then 'please key in account number' then 'please key in PIN'. At this point a voice usually tells me my balance amount. This last week it hasn't been able to recognise my account and transfers me to a real person after a wait who after certain security checks tells me my balance but has no idea why the automatic teller doesn't work and can't suggest a solution. Furthermore the BT operator couldn't help except to transfer me to Business Lines who again couldn't help. I guess I'll just have to hang on and hope it heals itself. Jim Sharpe Manchester U K ----- Original Message ----- From: <MagsB1942@aol.com> To: <NORTHERN-ENGLAND-L@rootsweb.com> Sent: 07/mm/01 3:49 PM Subject: Re: [NTH-ENG]Internet and help lines etc..... > Hi Dave, > > And the other bone of contention......help lines. Don't you just love > hanging on to a phone line and hearing the recorded message say "may we > remind you that .......... online at www........ aaaarrrgh!!!!! I wouldn't > be hanging on the help line if I could have sorted it out > online!!!!!!!!!!!!!!!!! By the time I get a human voice at the other end I > could strangle my phone.....lol > > Regards, > Maggie > > > ==== NORTHERN-ENGLAND Mailing List ==== > Add a link to your website here, > http://pub23.bravenet.com/freelink/show.php?usernum=1926973379&cpv=1 > > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.227 / Virus Database: 109 - Release Date: 17/01/01