Yes, I printed them. Just be sure to use "print preview" first to make sure you are capturing the entire page! -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Lloyd Neilsen Sent: Saturday, April 14, 2012 7:25 AM To: [email protected] Subject: Re: [NORCAL] 1940 Census Glitche on Ancestry Well, I hope they get the problem solved..can you print the page off though? On Apr 13, 2012, at 7:14 PM, Susan Stuart wrote: > Hi everyone, > > > > I know that all of you don't belong to Ancestry, but I thought I'd pass > along my recent interaction with them in case it helps anyone. > > > > Ancestry says that you can't attach the 1940 census to anyone until it is > indexed, but you can attach the web link to their profile page. I did this > with my grandfather and it worked fine, however, when I tried to attach it > to grandma and the kids, I got an error message and it wouldn't let me. I > spent over 40 minutes on the phone with Ancestry yesterday afternoon and > they couldn't solve this problem. My representative got her supervisor > involved and they really tried. They even pulled up my grandpa's profile > page and went through the process of trying to attach it to Grandma, and no > dice. They finally decided they were going to have to file an internal > report, and promised me an email with an update. > > > > Today, I tried to attach the web link to my husband's grandmother (she is > head of household) and I got the same error message. I'm just going to hope > that when they solve the one problem, it solves the other. In the meantime, > you can save the jpg of the census page to your computer, which I highly > recommend because after going through 34 of 66 pages to find the family, I > wouldn't want to lose it and have to do it again! > > > > Susan > > > > > > > > ----------------------------------------- > NORCAL ARCHIVES: > http://archiver.rootsweb.com/ > Enter NORCAL. Browse by month. > Or click the "Search all archives" link to search by keyword. > ----------------------------------------- > To post a message to the NORCAL mailing list, send an email to [email protected] > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ----------------------------------------- NORCAL ARCHIVES: http://archiver.rootsweb.com/ Enter NORCAL. Browse by month. Or click the "Search all archives" link to search by keyword. ----------------------------------------- To post a message to the NORCAL mailing list, send an email to [email protected] ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message