So far I was not born and the 1930cs shows I have a sister I never had. On Sat, Apr 14, 2012 at 7:24 AM, Lloyd Neilsen <[email protected]> wrote: > Well, I hope they get the problem solved….can you print the page off > though? > > > On Apr 13, 2012, at 7:14 PM, Susan Stuart wrote: > > > Hi everyone, > > > > > > > > I know that all of you don't belong to Ancestry, but I thought I'd pass > > along my recent interaction with them in case it helps anyone. > > > > > > > > Ancestry says that you can't attach the 1940 census to anyone until it is > > indexed, but you can attach the web link to their profile page. I did > this > > with my grandfather and it worked fine, however, when I tried to attach > it > > to grandma and the kids, I got an error message and it wouldn't let me. > I > > spent over 40 minutes on the phone with Ancestry yesterday afternoon and > > they couldn't solve this problem. My representative got her supervisor > > involved and they really tried. They even pulled up my grandpa's profile > > page and went through the process of trying to attach it to Grandma, and > no > > dice. They finally decided they were going to have to file an internal > > report, and promised me an email with an update. > > > > > > > > Today, I tried to attach the web link to my husband's grandmother (she is > > head of household) and I got the same error message. I'm just going to > hope > > that when they solve the one problem, it solves the other. In the > meantime, > > you can save the jpg of the census page to your computer, which I highly > > recommend because after going through 34 of 66 pages to find the family, > I > > wouldn't want to lose it and have to do it again! > > > > > > > > Susan > > > > > > > > > > > > > > > > ----------------------------------------- > > NORCAL ARCHIVES: > > http://archiver.rootsweb.com/ > > Enter NORCAL. Browse by month. > > Or click the "Search all archives" link to search by keyword. > > ----------------------------------------- > > To post a message to the NORCAL mailing list, send an email to > [email protected] > > ------------------------------- > > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > > ----------------------------------------- > NORCAL ARCHIVES: > http://archiver.rootsweb.com/ > Enter NORCAL. Browse by month. > Or click the "Search all archives" link to search by keyword. > ----------------------------------------- > To post a message to the NORCAL mailing list, send an email to > [email protected] > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >