I don't ordinarily approve of posing the following question in such a fashion, but frustration leads me to do so: Has anyone experienced this: Last December I sent 50 USD for a membership in the PCHS (20 USD) and two hrs of research (30 USD). I received a nice acknowledgment letter re the membership but nothing re the two hrs of research. This remains true even after two followup letters and three followup emails on my part. I did receive one phonecall three months ago, but nothing since. Is this atypical?? John Polhemus