Hi Carolyn, To reply do you hit reply button or reply to all? I had this trouble. It only works if you hit reply to all. You will get a copy of the message twice. When I get the message 2x's I erase both or at least one of them. You said you are getting everyone's messages---correct? Also, when using Incredimail like we do you can only use the plain text on MEMORIES. Hope this helps Robin PS: Did you get my email with the web-site of Rootsweb and how to subscribe to this site? RMS