Can someone tell me how to help my friend who composed the following email? Thanks. This is the third time I have sent this message--but when it gets to NEWGEN list, part of it is missing! I haven't a clue as to what is happening! Barbara I have somehow deleted the speaker icon from the taskbar and the volume control on my keyboard doesn't respond either. It's stuck on very loud and I can't do anything to correct it. Even the mute button doesn't work. What can I do? >>