I uninstalled Adobe Acrobat Reader and reinstalled. I was able to read one file and then it quit. I uninstalled and am now reinstalling it. The Directions say: After the download is complete: 1. Double-click the newly downloaded file. 2. Follow the instructions on your screen. Where will the newly downloaded file appear? The first time I found it on the C drive File name: ar405eng.exe The location is ftp://adobe.c.../ar405 eng.exe Viewer "C:/Program Files...32.3xe"/download It was in the Program Files after that. Some simple directions Please. Thank You Rose