Thanks Elaine, but I can't get onto the Internet. I can send and receive messages via IE Outlook Express and/or my JUNO account which I keep for "help" messages <grin> in lieu of telephone when I do have problems. I have sent an e-mail message to a young man who helped me set up my computer a couple years ago to see if I can hire him to fix it for me. Should I inform the party who sent me the message in the first place ~ it was through another mailing list. Antoinette waughtel@oz.net waughtel@juno.com ----- Original Message ----- From: "ETM" <elainetm@starpower.net> To: <waughtel@oz.net>; <NEWGEN-L@rootsweb.com> Sent: Saturday, November 25, 2000 9:24 AM Subject: Re: [NEWGEN] NEED SOME HELP OR ADVICE PLEASE > "vbs" stands for visual basic script and that was a security problem with > Outlook Express prior to some updates and patches. Since you were using > Netscape I am not certain it presents a problem for you. If, however, you > are not maintaining updates for your Windows and IE/OE programs from the > Microsoft site and are now using those programs instead of Netscape you may > have contracted a worm called Kak. > > Use your start/WindowsUpdate to go to the MS site and ask for product > update. Update your system as soon as possible. > > Are you using anti-virus software? If not, go to > > http://housecall.antivirus.com/housecall/start_corp.asp > > and check-mark "auto clean" and run a complete scan of your system. > > Good luck. > > Elaine > > ----- Original Message ----- > From: "Antoinette Waughtel Sorensen" <waughtel@oz.net> > To: <NEWGEN-L@rootsweb.com> > Sent: Saturday, November 25, 2000 10:21 AM > Subject: [NEWGEN] NEED SOME HELP OR ADVICE PLEASE > > > > I had been gone since November 5 to southern CA where I was awaiting the > "pending" birth of my first great grandson (who decided to wait until the > 19th and by then I was home a day) and had 2004 messages awaiting plus 41 > when I finished those. But I don't know if this might be the problem or not > but one of the messages had a "vbs" ending and the harddrive reacted on > overtime useage, more or less. The next morning I was unable to get into > Netscape, no matter what I did, and since I also had IE Outlook Express I > was able to get messages. I also have JUNO for any back up. I e-mailed > OzNet and they thought I might have a bad spool thread but after completing > my explanation thought I should call MicroSoft. Since I don't use a > telephone due to hearing problems I asked for an e-mail address. They gave > me a bunch of options and none anygood since I can't get onto the internet > (except Outlook Express). > > > > I checked what I could think of and not being a computer guru of any > nature, I did find that in my MY COMPUTER it was completely blank. > > > > Does this sound like something I "really" could fix or do I need to "hire" > someone to come in to fix it. I have a COMPAQ 5250 I think it is without > looking, 8 harddrive, 128 whatever, and lots of space so it's not that. > Also Windows98. > > > > Thanks for any help and/or any advice. If there is anyone from the > Tacoma, WA area on the list that knows of anyone who can come to my home and > work on it (or take it out) as I have had no luck with any that I have had > before. Don't seem to want to return the calls (my daughter does this for > me when she comes over). > > > > Antoinette > > waughtel@oz.net > >