I had the same happen to me when i down loaded windows 10 had to get a pro. in to help. Now gone to Legacy just the free one until i get used to it, seems very easy to use. Christine Upper Hutt On 25 February 2017 at 16:41, Jeanette deMontalk <[email protected] > wrote: > I had exactly the same problem Ron and I had to get them to re-install > Windows 7. The technicians are completely unhelpful and said it just > happens with some computers - no reason given!! Someone else said you need > to install Windows 8 before Windows 10, but it didn't say that on the > instructions. I gave up on FTM and went to Legacy. > > Jeanette > > -----Original Message----- From: Ronald Nairne Curtis > Sent: Saturday, February 25, 2017 3:36 PM > To: Rootsweb NZ > Subject: [nz] Family Tree Maker > > > My PC recently suffered a melt-down. I installed Windows 10 and also > FTM 2014. I was told that I could just load the newer version over the > existing prog. This I did and now nothing works, FTM that is. Example, > having loaded FTM 2014 my system then wanted to convert the records in > my data base. I assumed all was well until it stopped processing and > refused to do anything else. Each time I load FTM 2014 my system tells > me that I need to convert my records. Any suggestions as to that which > I can do to rectify the situation??? Many thx, Ron. > > > > The List Guidelines > > http://new-zealand-l.blogspot.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > The List Guidelines > > http://new-zealand-l.blogspot.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >