Same experience that I had. Their technical support was less than helpful. Melanie DBaker3381@aol.com wrote: > > In a message dated 5/20/2001 2:42:34 PM Eastern Daylight Time, > fjalex@mindspring.com writes: > > > Has anyone ever bought any of the CDs that Ancestry.Com advertises which > > contain the Census Records for various years? They are advertising their > > CDs at a pretty reasonable rate right now and it would be more convenient > > for me since I have to make a trip to look at NC > > Census records. However, I was wondering about their format and if they > > are user friendly. It appears that several states are on one CD and if > > there is no index, etc., it could be very cumbersome. > > > > > > I have never bought a Census CD from Ancestry, and from my past experiences > with Ancestry, I will never buy anything from them again. Two years ago, I > purchased another CD title from Ancestry at the cost of $35. I could not get > the CD to work and when I contacted Ancestry about the problem, I received no > response to numerous tries leaving me out the cost of the CD plus S&H. I had > a cousin who suffered similarly at their hands. Deal with them at your own > risk!!!!!!!! > > Dot Baker

Hello everyone, I don't normally do this, but since this topic has been open for a few days. I purchase my census records from Heritage Quest at http://www.heritagequest.com/html/censushq.html I joined their membership and get the CD's for 14.95 it takes from date of order about 10 days for them to be at my home using normal snail mail. I have not ran into a problem with the CD's, the software to view on my computer or their service dept. No, I do not work for them nor do I own stock in them. They are just another good source for getting census records for counties. You still have to plow through the whole thing unless you have a page number. Good Luck Debbie