Hi Diane, Glad you are taking care of the list. As for my opinion -- Some people might not know that you aren't living in the courthouse where all the records are kept or that you weren't born in the 1800's when all our ancestors were living. I don't think there is a real clear answer to your question in all honesty. Since you are maintaining the list you know how much time you have to give each day or week so just do the best you can. If the mail has to sit while you update then it has to sit. I don't think that there is a time limit for answering mail. When you are going to update your website just put a note to the list and tell them to hold all mail while you are updating. Is that possible? I wish I had some way of helping. Let me know if there is something I can do. Patty Brock