And while you contact and/or complain to Ancestry, give them your opinion of how carelessly they respond to their clientele. If enough of us stop subscribing, maybe they will learn to appreciate our business. I also think the Better Business Bureau should be alerted to the way Ancestry is using their methods of selling subscription and the way they falsely advertise the value of their various subscriptions. It is more frequent these days that one can obtain the same information from FREE databases. Its about time Ancestry becomes aware of this. MDR Volinda Butler <[email protected]> wrote: I agree whole heartedly! The name books they sell are also way overpriced and really give no information. I canceled my subscription. >>> MDR 05/26/2008 9:56 AM >>> It is troublesome to try to telephone Ancestry, but with patience, you can get an answer. Some of their staff will not be helpful at all, while on the other hand, some will go out of the way to discuss a problem and give you some ray of hope. Ancestry has some good data on census records. The problem with Ancestry is that they charge entirely too much for their subscriptions, and each year they work out a new system to break up the data bases into explicit classifications, Then they advertise them to be far better than they actually are. At the rate they are going, they will soon have all the online information they can solicit or glean from researchers, into their databases and can then charge whatever they please for subscriptions, much like they are already doing.. This year they have combined the Census Online database with some other databases they have so that we have to purchase the entire thing, at a ridiculous price, in order to get just the Online Census. I think the only way to stop them is that we discontinue our subscriptions until they can finally determine that they are pricing themselves out of business. MDR Clare Herrick wrote: Hello, fellow researchers: When Ancestry.com migrated some of their census files to a new server about 4 years ago, they misplaced the 1880 Oktibbeha County Census images. All of them. Mona Tomlinson and I have been sending them messages for years asking them to fix it. I was told that Ancestry's computers "within" can see them when they click on the links. Would you please take the time to help me and other Oktibbeha County researchers make Ancestry find the images and put them where they belong? Ask anyone else that you know who has Ancestry.com if they would help us, please. Go to the 1880 census, and browse Oktibbeha County, Mississippi, and start clicking on the links. It will come up "Error Processing Image Request" as it has for years. In the Upper right hand corner there is a link to report an image problem. You don't have to do it for every page, just 1 or two pages for each Beat/township. Please help us make them aware its not just us who cannot see these images. Maybe if they get bombarded with enough Fix-It requests, they will do something about it. They don't have some of the links labeled right. There is no "Clay Township, incl. villages of Genoa and Martin " (Under Beat 1 and 'Not Stated') in Oktibbeha County, Mississippi. Thank you! Clare Herrick, CC Lowndes and Oktibbeha Counties ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message