Sounds to me like you may need to have Adobe Acrobat Reader installed, or maybe your connection is not fast enough to bring it up, as it is in a PDF (Portable Document Format) and could take awhile for slower connections. You can get the free reader at www.adobe.com Regards, Jim Cochran Nixa MO http://members.tripod.com/anetminder/outonalimb.htm ________________________________________________________________ Sign Up for Juno Platinum Internet Access Today Only $9.95 per month! Visit www.juno.com