Heritage Quest is an on-line library service that offers access to newspapers, books, census info etc. Libraries make the choice about whether they want to pay for a subscription to the service so that they can offer the service to their patrons. Heritage Quest is already available to St. Louis County patrons and I already have access to it. I can access it through the St. Louis County Library. I work in the city of St. Louis and pay city earnings tax. That entitles me to be a St. Louis Public library patron, so I have access to both the County and the City libraries. It is my understanding that Heritage Quest limits access to its site to only the patrons of subscribing libraries. Most libraries have geographical limitations and they will not sell access to Heritage Quest for the price of a card. In other words, you have to live within the boundaries of the library to get a card and you have to have a card to gain access. I asked if the County would sell a card to someone who lived outside the boundaries. I was asked for the zip code of the person who wanted access and I gave a Texas zip code. She told me that membership in the County library is limited to St. Louis and surrounding counties. I live in Jefferson County and paid $50.00 for my card. It is my understanding that the price for out of county residents has gone up again. There are two types of Heritage Quest subscriptions: You can buy a subscription to Heritage Quest on line, or you can use your library's membership to access the library subscription. I have never used anything but the library subscription, so I don't know if the two sites are the same. Do a search on Heritage Quest and/Pro Quest and you will find the on line subscription form of it. Since the St. Louis Public Library has just bought a subscription for its members, I am excited about that because it will help people on both the St. Louis Metro List as well as the list I co- ad min: The Irish in St. Louis list. My interest in getting the Public Library access straightened out is to use my own experience as a website manager to help them troubleshoot the site so that qualified folks on both lists will be able to get in. I know of several folks who live in the city and work in the city and can not afford County library membership and are looking forward to this access. The public library's decision to make this available offers a service to the people who are most likely not going to be able to afford the expensive Ancestry and Genealogy on line subscriptions. For many, this will be their only access to on line census info. So it is a really neat service! I want it to work so everyone can get access. That's why I am posting to the list as I try to help get the bugs out of the system. I don't want anyone to give up trying because the access is not working right. At this point, we know that many qualified folks can't get in because of a problem with the form on the web page and or the browser they are using. When I hear that this has been fixed, I will again try to get access and when I know it works, I will write instructions so that folks on both lists will be able to access the site and get beyond the bugs. So, thanks to all who are trying to help me get in! I love the folks on both lists because if you say you need help, they jump right in and help. I am actually not having a problem getting access to Heritage Quest through the County library. I might add that when you view Ancestry, if you do not use Microsoft Explorer as your browser, you are not getting the advantage of their "advanced viewer" that allows you to use a magnifying glass to read across the lines of a census page and other browser features that you don't see in Netscape. If you have the choice, I recommend using MS Explorer and choosing the "advanced viewer" feature. Thanks to all who have written to me trying to help me get in to Heritage Quest! Both of these lists are really fantastic. To Jim: Did you know that most web sites like Ancestry and Genealogy put "cookies" on your computer so that when you visit and make searches, etc. they are recorded? In some cases, when you use someone else's access number, it puts THEIR subscription cookie on your computer and the real subscription owner might not be able to get in! It has been known to happen. Diane Shaw Antonia, MO