Katherine, Both cemeteries maintain records and have full time staff during the day. In the past they have been very good at copying and providing records. From Crystal Lake I received a copy of the record card which included the information on all persons buried in the (6 person) plot, the date of death (if known) and date of burial for all 6 persons along with the name of the owner of the plot. It does not include what is noted on the gravemarker or even if there is a gravemarker. Lakewood provides similar records for the individual but not of the entire plot. I do not know if they will give the information over the phone, but certainly when I requested it in person they gave it freely without requiring any evidence of who I was or why I wanted the information. Recently I encountered a different situation in Chicago where all they would tell us was where the individual was buried. Any additional information they had was available only with a written request and $10. Strange thing was we couldn't give them the written request and pay the $10, it had to be mailed to them. Seems to me that it was simply for the sake of inconveniencing the individual requesting the records. After all, the clerk pulled the record up and told us what was available on it (they differ in info) and yet we couldn't pay to have it copied while the clerk had it in his hand. So he will have to pull it and copy it at a later date - talk about double work. That said - I don't know if this trend has hit Minneapolis yet, I requested my records from Crystal Lake and Lakewood quite a few years ago. Jo