In a message dated 3/18/01 4:19:29 PM Pacific Standard Time, [email protected] writes: << : [email protected] >> I had the same problem as Suzan but I could not open my Word or Excel programs the it would not let me open AOL I finally did a factory restart and put my files on from scratch losing anything that I did no have on disk yet. A lot of stuff saved in AOL files and all book marks. I am using an old computer with limited hard drive I am left with only 188 MB I have not been able to get my new last year computer to reboot. I wonder if this is some kind of unknown virus?