Dear List, I haven't met a nicer bunch of people than those in Amite County and Wilkinson County. I must say though, the cost of copies at Wilkinson is way too much - 50cents a page but hey, it is one of a kind information so I bring a big notebook, save my money before I go and skip lunch for copy money. Amite is still 25cents a page and that really should be standard. They can still make 20cents even on that. I think the more I go in -and half listen to some of the conversations while transcribing deeds, etc.--I understand more of what the employees must endure from the general public. They get a lot of flak from people for the silliest things and some of the most exasperating questions. I understand why the employees appear to be aloof. However, this in no way excuses rude or cynical responses to simple questions or directions. Another thing to remember, most of these employees will be there a long time--small towns have few jobs which pay well or are permanent. So no matter what, smile, say a prayer for them to have a better day and remain calm, you may very well see them again. If nothing else works, I agree, write a letter to editor. However, try to find at least one thing nice to say about the records room, even if it how nice the chairs look--you always want to end and begin on a positive note whenever possible. A thank you note would also be appropriate to helpful county clerks -- I imagine not many of us have sent too many of those or letters to the editors thanking the court employees for their helpful and thoughtful manner on behalf of their county. Happy Trails to You, Kathy