Hello List, Are there any Rodger researchers on this list please. I have seen Username Patricaannadams on Ancestry.co.uk and know that she is researching the same Rodger family as I am. I was given a Voucher Card worth 10 credits on last Friday evening and went on and logged on and followed what they said you had to do. But as soon as i tried to put in the 19 digit number for the card it said Sorry, something didn't work correctly processing your order. So I kept trying again and again and nothing happened. So telephoned Ancestry with the phone number given on the same page but still have not got any where with it. I telephoned Ancestry twice on Saturday and the last time I spoke to a lady she was American so I will not be phoning them again in case it is America I am being transvered to. They told me to telephone back on Monday to speak to a Technician, but have not as I can't afford to keep phoning and getting no where. I have tried again today and still nothing is happening when I find something I want to look at It still will not let me, it just goes into the Upgrade page to pay again. Which I tried to even buy more credits with my credit card and have done so, but still getting the same page again when I find something i am interested in looking at on Ancestry. So I now have 32 Credits and can't use them. as I had ten credits on the Voucher then the lady said she would give me another 10 for the inconvenience of not being able to use the ten I have and gave me extra days to use them then i bought another 12 and still can't use any of them. I have emailed Ancestry to complain but have not heard anything yet. Has anyone else had the same thing happen to them please, And what did they do about it? So this is why I have asked for help in any one else on this list that knows of a person named Patricia Ann Adams researching the Rodger surname please. Thank you in advance for any help I might receive. Kind Regards Pamela J Groves Nee Paxton