Jan, This happened to me, too. Have you "allowed" pop-ups? The scotlandspeople.gov images will only appear if you have allowed (i.e., not blocked) the pop-ups. I don't know your browser, but there's a 'button' near the top of my browser page that says 'Pop-ups'. It has a cross-bar through when blocked, and just a click will allow them. Best of luck, hope this helps! Allison Tampa, FL