Hi Jan, I also had this problem till i realised my Zone Alarm fire wall was blocking it, had to disable it to view the images Regards Karen ----- Original Message ----- From: "Jan Haggart" <archangel1@optusnet.com.au> To: <MIDLOTHIAN-L@rootsweb.com> Sent: Monday, January 31, 2005 5:23 AM Subject: [MLN] Scottish Records on-line >I am hoping there is someone who can help with my attempts to access the > above records. I have been able to look at indexes and have gained lots of > information from them, but am unable to download the images. My screen > changes, but although I have waited for up to twenty minutes, no image > appears. I have an iMac computer with operating system 9 with Internet > Explorer 5, 256 memory and 56k dialup, which according to the help desk at > Scottish records, should be adequate. I have tried to contact them, but > have > had no reply. I'd be grateful for any suggestions. It is so frustrating to > keep paying and getting a blank screen, but I'm an old girl with very > little > expertise so I am wondering if there is something simple that I should be > doing. > > Thanks in advance > Jan Haggart > >