First, make sure that your library definitely has access to Heritage Quest. Not all libraries have that service. Then make sure that the correct library card has been issued. When I went to the library in my area that had access to Heritage Quest they issued me a library card, but the number on the card wouldn't give me access to the website. I went back to the library and was told that they had to issue me another type of library card that would have the access number on it that would be used to gain access to Heritage Quest. I access Heritage Quest thru their library website. Diane Pollard Keiser -------------- Original message -------------- From: mur10195@aol.com > Could someone refresh my memory about how to access Heritage Quest Online, > please?? I have tried www.heritagequestonline.com and I get to the site, but > there is no place to enter my library card number - and I remember being able to > use my library card to access information in the past. > > Thank you - > Mur Gardiner Hiltenbrand > Colorado > > ------------------------------- > To unsubscribe from the list, please send an email to > MDCHARLE-request@rootsweb.com with the word 'unsubscribe' without the quotes in > the subject and the body of the message