I did just that yesterday to their Technical support and received the following from the webserver email "postmaster": <<This is an automatically generated Delivery Status Notification. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipients has been delayed. customerservice@heritagemicrofilm.com>> Perhaps there is a problem on their site. In a message dated 1/19/02 3:07:48 PM, rstephan@erols.com writes: << They claim at their site that 5-6 of their listed papers are free to view, Denton Journal, being one of them. I am still waiting for a response to them. Perhaps if everyone sent their technical department a quick e-mail they'll at least respond. >> Richard Largaespada <A HREF="http://daffin.org">The Daffin Family Tree</A>