This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/an/AFB.2ACI/4731.1.1.1.1.2 Message Board Post: Maybe it's because you don't have the viewer necessary to open the maps. Believe me - I am no computer expert, but I was told (or read somewhere) that if you have the Enhanced Image Viewer that is used for Ancestry.com that this will open the maps. There's a different viewer required to open them if you save them to your computer.