Judith, Don't think it has anything to do with AOL. I just tried it via my @home Internet provider and my Juno Internet provider and when I followed the same procedures that I sent you I was able to open the wills you uploaded with no problem. I even did it without logging in using my ID and password I have for Rootsweb. Mine is different for Rootsweb, Ancestry and My family. Eventually I supposed I will get them all the same. Next time you try the wills, on that page you will see at the top of the screen a small "login" click on that and follow the directiosn for obtaining an id and password. Mine is saved via a cookie but there is an option for a new user. Bob > Bob, thanks for the advice. I can get to the list of wills, but they won't > open. I've tried to find out how to register as a member or what ever they > call it but can't seem to get that done either. Did find a place that sent > me an e-mail showing where I had posted something in the past and the > boards/lists that I receive mail from, but in my advanced state of computer > ignorance have not been able to get the darn things to open. NOTHING opens > this morning, where as some would open last night. Is it because I'm not > using aol? Judith B >