I also sent an e-mail to Ancestry Tech support and it was returned as undeliverable. I was on it yesterday evening, but have not been able to get on since. This is a bummer for those of us who are subscribers to the Ancestry web site and can't even use it. I am not an AOL user, either. Aldean _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp