I am sending this to several mail lists which I am on to help those who have AOL 6.0 and are getting messages bounced by Rootsweb. I've been frustrated since Rootsweb's servers were upgraded a few weeks ago and have been unable to post on a mail list (occasionally one would get through). I corresponded with Rootsweb yesterday, and below is their very helpful answer. AOL 6.0 has been putting our mail text into html coding, so It requires us to do two additional steps before sending to a Rootsweb list. It only takes five seconds. Hope this helps all of us frustrated AOL members. A copy of what I received is below my name. Ruth Cherecwich Hi, Ruth. The message you posted to the HelpDesk does contain some HTML coding; this is a common problem with AOL 6.0. We've had AOL members give us two approaches which might work for you: AOL 6 -- plain text 1) Compose your email as normal in AOL 6. 2) Right click the text scroll box. 3) Select Select All. 4) Right click text again and select text Normal. 5) Send the email. And: AOL says that 6.0 users with plain-text problems should use the following alternatives to send plain text only: 1. When authoring mail in AOL 6.0 remove all formatting from the message body and send the message in the AOL 6.0 default of Arial, size 10 - do not include any bold, italics, underline, colors, or other styles. 2. Use AOL Mail on the Web (at http://www.aol.com) to send mail - AOL Mail on the Web sends mail as plain text only. We've also seen some problems with 6.0 users where cutting and pasting has resulted in backgrounds unknowingly being picked up and resulting in total gibberish. To counter this problem, you can copy to Notepad, save as text, and then copy/paste from Notepad.

This may be the time for the AOL users to leave AOL and get a more functional ISP. Most communities have a decent local internet service provider that will charge less than AOL and provide better service, including technical support when you need it. If AOL continues to cause problems when sending gedcom and graphics formats, and now a lot of hassle with email, why continue with it. If it is AOL Messenger you want to use, it can be used with almost any internet service provider. Our local computer experts constantly urge people to leave AOL for something better. Margaret Scheffler ----- Original Message ----- From: <Utahn1@aol.com> To: <MABERKSH-L@rootsweb.com> Sent: Friday, March 30, 2001 9:42 AM Subject: Bouncing emails > I am sending this to several mail lists which I am on to help those who have AOL 6.0 and are getting messages bounced by Rootsweb. I've been frustrated since Rootsweb's servers were upgraded a few weeks ago and have been unable to post on a mail list (occasionally one would get through). I corresponded with Rootsweb yesterday, and below is their very helpful answer. AOL 6.0 has been putting our mail text into html coding, so It requires us to do two additional steps before sending to a Rootsweb list. It only takes five seconds. Hope this helps all of us frustrated AOL members. A copy of what I received is below my name. > > Ruth Cherecwich