Rootsweb has a list of all of it's active surname lists. You can check that list to see if Ballou is listed. If it is, then perhaps you should report the problem you are having to Rootsweb so they can look into it. Sue Susan M. Hillier Roe Seal Beach, CA SueMHR@aol.com "Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." Margaret Mead, 1901-1978