RootsWeb.com Mailing Lists
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    1. Re: [LDR] Ancestry & nespaperarchive.com
    2. -Mike-
    3. Dave & all- Several years ago I had the opportunity to utilize the services of newspaperarchieve.com thru another paid site that lumped several smaller paid sites together. I was able to abstract many articles from the Salisbury, MD paper. Items such as my birth announcement, parents wedding & most of all many, many obituaries. I want to get a 6 month subscription to both to tie up loose ends on things I may have missed the first time around.  Last nite I googled newspaperarchive.com & found a site with several complaints concerning the newspaper site. The complaints concerned me about them not answering inquiries or cancelling subscriptions! Only workaround I can think of is to pay with a credit card I dont use much. When cancel time comes, call the credit card company & request a new account number. Specifying that Ive misolaced my card & fear that account could be compromised!! Then they cant tack on another subscription term with me. Eva, they sent me an email invitation, but you can go to their home page on ancestry.com & they have it advertised there. If you cant find it, send me your email & I will forward the email I received to you. ________________________________ From: Dave & Jane Kearney <kearneyd@erols.com> To: -Mike- <mikefrombethany@yahoo.com>; lower-delmarva-roots@rootsweb.com Sent: Saturday, January 5, 2013 5:16 PM Subject: Re: [LDR] Ancestry & nespaperarchive.com Mike, Walt, et al, I had a very mixed, but ultimately frustrating experience with newspaperarchive.com. I did find a number of good newspaper references to family, especially from small town newspapers, but, over time, there were several times when I had a “hit,” but the newspaper wouldn’t come up. When I wrote to the company’s customer service to report or inquire a broken connection, I typically received no response at all. I finally escalated my tone a bit and wrote that I thought they should at least respond to customer inquiries – and they finally wrote back that they were cancelling my membership. I wrote back again to say that I hadn’t asked them to do that, only to respond, but I didn’t hear back again (and they did cancel the membership).   One reason I ramped up my inquiries is that I had read that they had gotten a lot of complaints for not delivering and not cancelling when requested. I imagine they had been burned a bit and now are quick, or maybe even too quick, to cancel.   I also saw something recently suggesting the company maybe has been made over a bit, maybe with new ownership, but I don’t know if that’s true.   Again, I did get a fair amount of valuable information through them – I maybe should have been more patient, but it is frustrating to have paid for the service, to be getting direct hits for family members, and then, over a period of many months, the link doesn’t work and the company doesn’t respond to inquiries.   Dave  From: Corinne West Sent: Saturday, January 05, 2013 4:15 PM To: -Mike- ; lower-delmarva-roots@rootsweb.com Subject: Re: [LDR] Ancestry & nespaperarchive.com   I've subscribed to Ancestry's U.S. edition as long as I've been researching genealogy. I Have on occasion also subscribed to the World membership but have recently cancelled that portion of my membership. I have never had a problem unsubscribing and they cheerfully cancel your membership on a pro rata basis. Walt west On Jan 5, 2013, at 3:34 PM, -Mike- <mikefrombethany@yahoo.com> wrote: > Happy New Year Fellow Listers! > > It's been awhile since I had an Ancestry.com subscription & they are offering a reduced rate for a 6 month subscription thru tomorrow evening. Im considering joining for the reduced rate period only. > > Im wondering has anyone had any issues trying to unsubscribe from them, as they automatically resubscribe you? Also, Ive read online that newspaperarchive.com is impossible to unsubscribe from? Anyone have similar unsubscribing experiences with either?? > > Thanks! > Mike Adkins > *************************************** > QUESTIONS about POSTING GUIDELINES, SUBSCRIBING or UNSUBSCRIBING? > Visit The Lower DelMarVa Roots Mailing List FAQ: > http://www.tyaskin.com/handley/ldrfaq.htm > ------------------------------- > To unsubscribe from the list, please send an email to LOWER-DELMARVA-ROOTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message *************************************** QUESTIONS about POSTING GUIDELINES, SUBSCRIBING or UNSUBSCRIBING? Visit The Lower DelMarVa Roots Mailing List FAQ: http://www.tyaskin.com/handley/ldrfaq.htm ------------------------------- To unsubscribe from the list, please send an email to LOWER-DELMARVA-ROOTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    01/05/2013 07:37:08