Libraries are simply trying to protect their resources when they don't allow you pens, bags, etc. A good 30 years ago libraries were having trouble with people razor-blading pages from reference books, etc. Some think nothing of marking them up with pen, often obscuring entries others can no longer read. Even the LDS library in Santa Monica does this---and the reason is because people also....um.....STEAL materials. Objectionable? Not if you look at it properly (and fairly!) Pencil is a pain; slow and easily smears, etc. Some libraries will allow a lap-top, and by all means, take a supply of copy money with you---their petty cash often won't support many people asking for it, so their only source of coin replenishment is to ....rob the pop machine....er...copy machine! Anyone can have an off day now and then; all of us do. But consistently rude or impatient staff should be dealt with by the administration. (So, btw, should consistently rude and disagreeable patrons!) If it's a volunteer, there are likely policies in place, and volunteers are just that. Please, thank you, if you have time, etc are all phrases becoming less well used---it behooves us to remember to use them, along with patience and an agreeable tone of voice! A little politeness and appreciation can do a lot for everyone, including ourselves! Now. Anyone have Bakers or Smiths from Sussex Co, De in the mid & late 1700s, Broad Creek Hundred? Thanks! Ruth