Forgot to add that now I'm receiving this in Digest mode, so I may hire a long-distance assassin before I receive replies. If you could send me your messages directly to jwmos99@msn.com, it would be appreciated. Thanks for any help, Julia ---------------------------------------- > From: jwmos99@msn.com > To: listowners@rootsweb.com > Subject: Help please - I just invoked Emergency Moderation & have ?s > Date: Sun, 25 Nov 2012 02:15:14 -0600 > > > Hello - > > My list was experiencing flaming, and messages which would have been expected in a schoolyard, not a site for genealogists. People started 'unsubbing', 2 resigned from the organization, and I received numerous complaints about one person in particular. > > So I used Emergency Moderation, after sending a message to the list. > > Sure enough I just received a private email from that self-same person, complaining she had sent a message 6 hrs before, and had not seen it on the list. I had not received any notification there was a pending message, but when I went into the administration page, there the message was. Sure enough, it was rude!!! She just doesn't understand the word polite - and she's a teacher!! > > By the way, hers was the ONLY message the list has received. > > Anyway, how have other List Admins handled this? Do you leave moderation on for all the list? Do you decide which persons are the main offenders, and only moderate them? How often are the Admins notified there is a message pending? Is it like the spam messages, which come at widely spaced times?? And may I reset something so we're notified more quickly? > > THanks for any and all help. > > Julia Mosman > jwmos99@msn.com

Julia, Write her a nice polite email reminding her of your list rules /why she will be removed, and Rules if you don't have any write some now, leave her on moderation...until she stops sending flames or remove her. Send the rules out.. If there is no bitching unmoderate the list.. bitching leave on moderation... In your rules set a limit on how many flames - Like One warning on moderation/ second flame they are removed.. As far as getting notification of emails.. check twice a day.. don't worry they aren't getting email immediately.. that is part of the control of moderation. Your not paid to admin a list - you volunteer... so they can wait on you or behave. Nelda Today well lived - makes every yesterday a dream of happiness, and every tomorrow a vision of hope. My Genealogy: http://freepages.folklore.rootsweb.ancestry.com/~bonsteinandgilpin/index.htm GeneticGenealogy: http://www.geneticsand.us Gilpin Worldwide Project: http://www.gilpingenetics.us ~~~~~~~~~~~~~~~~~~ http://www.aircastles-internet-marketing.biz/ > From: jwmos99@msn.com > To: listowners@rootsweb.com > Date: Sun, 25 Nov 2012 02:38:50 -0600 > Subject: [LO] FW: Help please - I just invoked Emergency Moderation & have ?s ADDENDUM > > > Forgot to add that now I'm receiving this in Digest mode, so I may hire a long-distance assassin before I receive replies. If you could send me your messages directly to jwmos99@msn.com, it would be appreciated. > > Thanks for any help, > > Julia > ---------------------------------------- > > From: jwmos99@msn.com > > To: listowners@rootsweb.com > > Subject: Help please - I just invoked Emergency Moderation & have ?s > > Date: Sun, 25 Nov 2012 02:15:14 -0600 > > > > > > Hello - > > > > My list was experiencing flaming, and messages which would have been expected in a schoolyard, not a site for genealogists. People started 'unsubbing', 2 resigned from the organization, and I received numerous complaints about one person in particular. > > > > So I used Emergency Moderation, after sending a message to the list. > > > > Sure enough I just received a private email from that self-same person, complaining she had sent a message 6 hrs before, and had not seen it on the list. I had not received any notification there was a pending message, but when I went into the administration page, there the message was. Sure enough, it was rude!!! She just doesn't understand the word polite - and she's a teacher!! > > > > By the way, hers was the ONLY message the list has received. > > > > Anyway, how have other List Admins handled this? Do you leave moderation on for all the list? Do you decide which persons are the main offenders, and only moderate them? How often are the Admins notified there is a message pending? Is it like the spam messages, which come at widely spaced times?? And may I reset something so we're notified more quickly? > > > > THanks for any and all help. > > > > Julia Mosman > > jwmos99@msn.com > > ------------------------------- > To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message