Thanks, for your input. What have I done so far, well every list member is now on moderation - that was a fair bit of 'ticking'. I will put the board associated with the list on moderation too BUT can't seem to find it on the Rootsweb boards or any hint of it in my account - suggestions? I am sorry but have not looked at the names of the people who have been posting, more the content - the name that you suggest I unsub is it to do with a chocolate factory ? Sorry to be a pain Carol On 09/11/2012 09:56, Charani wrote: > Carol Sklinar wrote: >> Due to recent messages on one of my list I have decided for the >> first time, in nearly 20 years as a list admin, to put the list in >> moderation.............This worked well for the first few days. >> >> But now messages are getting through without moderation.........any >> assistance please > > Are the messages from subscribed list members? If so, put just the > offending members on moderation. When a member tries to post, bounce > the message back with the standard list rejection message. If they > carry on, unsub them. You don't have to accept them if they want to > resub. If you do, put them straight onto moderation again. > > Are these messages in the archives? If they are and they getting > through to the list while it's still on moderation, then you (or your > admin assistant, if you have one) may be inadvertently accepting them. > It's easily done. Ask Gerhard, the listmaster, to remove the posts > and responses to them. Give him the URLs of all them. It makes it > easier to find them. > > If they are coming through via an associated message board, add the > gc-gateway@rootsweb.com address to the ban list but make sure you > don't have the list set to discard though. > > If the list in question is the Morley one, then I'd definitely unsub > and ban the one using a nickname that's probably breaching copyright > and put one other person on mod. > > -- Carol Sklinar www.wakefieldfhs.org.uk www.genealogyjunction.org.uk www.whoareyou.org.uk

Carol Sklinar wrote: > Thanks, for your input. YW :)) > What have I done so far, well every list member is now on moderation - > that was a fair bit of 'ticking'. Yes, it is a bit of a job, but it makes the overall list management a lot easier. Just don't tick yourself though! :)) As posts come through and from past experience you know you can trust them, take them off moderation. If you are unsure, or your gut tells you to be careful, leave them on mod for the time being. > I will put the board associated with the list on moderation too BUT > can't seem to find it on the Rootsweb boards or any hint of it in my > account - suggestions? The board address you need is gc-gateway@rootsweb.com It's a generic address which covers all message boards. By adding that to the ban list but not setting the list to automatically discard, you'll be able to let any such messages through. It means you'll have to deal with any spam as well, but that's a small price to pay for restoring calm to your list. If there isn't an associated board, then don't worry. > I am sorry but have not looked at the names of the people who have been > posting, more the content - the name that you suggest I unsub is it to > do with a chocolate factory ? That's the one. Ask Gerhard to remove the whole of that thread because the initial post is repeated in all of them. You'll probably get some screams from the offender but just tell him he was off topic and offensive - then ignore any further messages from him. Don't enter a debate with him. You are the boss and your word is final. > Sorry to be a pain You're not being a pain :)) When you're used to a smooth running list, having one or two people suddenly sounding off - and being off topic - it cam throw you. -- Charani (UK) OPC for Walton, Ashcott, Shapwick, Greinton and Clutton, SOM http://wsom-opc.org.uk