Yup, that's right. If you are trying to get mail FROM RootsWeb at Earthlink (or allied) domains, it is being blocked at the server level. Joan In a message dated 1/31/2012 8:01:11 P.M. Eastern Standard Time, gnphllps@comcast.net writes: So that's what's going on. I wasn't getting list messages so I used password central, but never got the message with my subscriptions. Gene