I've been the list owner of the INMONROE for the past 11 years and never knew there was a ban list. Now the new director of the Monroe County History Center wants to subscribe to the list, but all of our combined efforts have failed. Finally I asked the help desk and was advised that the director's e-mail address was on the ban list. And sure enough, it is there, but I can't seem to delete it. I highlight the name, click to delete it, and click on "Submit Your Changes." This brings up a screen that starts with the big word "Error" in red and then all the names on the ban list in black. When I try to search for the e-mail address on this page, the page switches back to the opening page for the Ban List. What in the world am I doing wrong?? Randi